Privacy Policy

DiscoverWell Privacy Policy

Last Updated September 12, 2025

1. Introduction

DiscoverWell (“we,” “our,” “us”) is an independent travel health insurance agency and affiliate partner. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, www.discoverwell.world, and when you interact with our services related to travel and health insurance.

By using our website, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our services.

2. Information We Collect

We may collect the following types of personal information:

• Personal Identifiable Information (PII): Name, email address, phone number, mailing address, and other contact details.
• Travel Information: Details related to your travel plans, including destination, duration, and insurance preferences.
• Financial Information: If applicable, payment details for any services we broker or help you purchase through our website.
• Technical Data: IP address, browser type, operating system, and website usage statistics through cookies and tracking technologies.

2a. Categories Collected in Last 12 Months

California Residents:
In the past 12 months, we have collected the following categories of personal information as defined under the CCPA/CPRA:

• Identifiers (name, email, phone)
• Commercial Information (insurance preferences or products considered)
• Internet Activity (cookies, analytics data)
• Sensitive Information (if provided, such as health-related context for insurance needs)

3. How We Use Your Information

We use the information collected to:

• Provide travel and health insurance brokerage or affiliate referral services.
• Respond to inquiries and customer support requests.
• Personalize user experience and recommend suitable insurance options.
• Improve our website, services, and marketing strategies.
• Comply with licensing, regulatory, and legal requirements.
• Detect and prevent fraud or unauthorized use.

3a. Regulatory Compliance:

As an insurance producer or affiliate partner, we may be required to retain certain records or share limited information with insurance carriers or regulators to comply with legal obligations

4. How We Share Your Information

We do not sell or rent your personal data. However, we may share your information with:

• Insurance Providers & Partners: To help you find and compare suitable travel or expat insurance policies.
• Affiliate Partners: When you choose to view or purchase a policy through a referral link, your information may be shared with that insurer or partner.
• Service Providers: Third-party vendors who assist with website hosting, analytics, scheduling, and marketing.
• Legal & Regulatory Authorities: When required by law or to protect our rights and users.
• Text Messaging Opt-In Data
  All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience, analyze site traffic, and serve personalized content and advertisements. Some cookies are placed by third-party providers, such as Google Analytics, Meta Pixel, and advertising partners.
You can adjust your browser settings to refuse cookies or withdraw consent at any time.

• California Residents (CCPA/CPRA): You have the right to opt out of the sale or sharing of your personal information, including tracking technologies used for advertising.
• EU/UK Residents (GDPR/ePrivacy): You have the right to give or withdraw cookie consent at any time via our cookie banner or browser settings.

6. Data Security

We implement appropriate technical and organizational security measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure.

7. Your Rights and Choices

You have the right to:

• Request access to your personal data.
• Correct or update your information.
• Request deletion of your data, subject to legal obligations.
• Opt out of marketing communications.
• Withdraw consent for cookies and analytics tracking.

To exercise these rights, please contact us at travel@discoverwell.world.

8. Affiliate Disclosure

DiscoverWell participates in affiliate partnerships with certain insurers. If you purchase a policy through an affiliate link on our site, we may earn a commission at no additional cost to you.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

10. Children’s Privacy

Our services are not intended for individuals under 18 years old. We do not knowingly collect personal information from minors.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated “Effective Date.”

12. Contact Us

For questions about this Privacy Policy, contact us at:
DiscoverWell
travel@discoverwell.world
220 E. Ave, #437
Ketchum, ID 83340
+1 (415) 259-9528

Thank you for trusting DiscoverWell for your travel insurance advisory needs.