Frequently Asked Questions

FAQs

Got questions about travel insurance? We’ve got answers! Explore our most frequently asked questions to learn how our plans work, what they cover, and how they can protect you during your journey.

What is travel insurance, and why do I need it?

Travel insurance provides financial protection against unexpected trip cancellations, medical emergencies, lost baggage, and travel delays.

What’s the difference between trip and travel medical insurance?
Does travel insurance cover COVID-19-related expenses?
Can I buy travel insurance after booking my trip?
Can I extend my travel insurance if I decide to stay longer?
How do I file a claim if something goes wrong during my trip?
Does travel insurance cover adventure sports?
What should I do in a medical emergency abroad?